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About The Swap

5 articles

Articles

How does The Swap Club Work?

The Swap Club is a pre-owned device exchange service for AirPods and iPhones. in exchange for your old device, we offer AirPods with restored battery life alongside upgraded iPhones. Here's how it works:

What happens to my old device after I send it in?

The Swap Club leverages circular economy to keep devices alive and in motion. Once we receive your old device, we validate, perform necessary repairs and thoroughly clean. After your device has gone through quality checks, it will go back on our webs

What is The Swap Club's return & refund policy?

We ask that you spend time testing your replacement AirPods or iPhone before you send your device back to us to ensure you are 100% satisfied. Due to the nature of our replacement process, once you ship your old device to us we will not be able to is

What is The Swap Club's warranty policy?

This warranty covers any defects in materials or workmanship under normal use for a period of 90 days from the date of purchase by the end-user purchaser. We want you to love your AirPods & iPhone. All claims under warranty will be reviewed by our cu

Why do prices change on the website?

The price of your swap depends on the model of the device you are sending back to us. The Swap Club always gives you the best value for your old device so you can get a better device at the best price, in the simples way possible.