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AirPod Troubleshooting

4 articles

Articles

How to factory reset my AirPods?

Place your AirPods in the charging case. With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber and then flash white. When it flashes white, this indicates that t

How to clean my AirPods?

We do not recommend self cleaning your AirPods as this could lead to further damage. Do a swap instead and receive fresh AirPod buds.

How to stop Siri from reading messages on my AirPods.

Open Settings and tap on Notifications.Tap on Announce notifications and toggle the feature off.

How do I update the firmware on my AirPods?

The following are steps to ensure your AirPods are updated to the most recent firmware (Version 3E751 for Gen 2, and 6.8.8 for Gen 1). To check which version you have:. Check the numbers shown beside Firmware Version. If your firmware version is not