Please ensure you are satisfied with your replacement device before you drop your old one in the mail. We will not be able to return your original device back to you once it has been shipped back to us. You have 5 business days starting after the dat

<span id="isPasted" style="color: rgba(0, 0, 0, 0.85); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please ensure you are satisfied with your replacement device before you drop your old one in the mail. We will not be able to return your original device back to you once it has been shipped back to us.&#xA0;<span style="color: rgba(0, 0, 0, 0.85); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">You have 5 business days starting after the date of delivery to drop your old device in the mail. You&apos;ll find the prepaid shipping label inside your box. Drop off your box at any USPS. Find the closest&#xA0;<a href="https://tools.usps.com/find-location.htm" style="box-sizing: border-box; color: rgb(85, 85, 255); text-decoration: none; background-color: rgb(255, 255, 255); outline: none; cursor: pointer; transition: color 0.3s ease 0s; touch-action: manipulation; font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;" target="_blank">USPS</a><span style="color: rgba(0, 0, 0, 0.85); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, Arial, &quot;Noto Sans&quot;, sans-serif, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;here.

I received my new device, now what?

No, please hold on to your old device until your new one arrives.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 300; letter-spacing: normal; orphans: 2; text-align: justify; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">No, please hold on to your old device until your new one arrives.

Can I send my old device before I receive my Swap device?

You must send  your old device back to us no later than five business days after receiving your new device to avoid an additional fee up to the value of the iPhone and/or AirPods you received. If you have any questions or concerns, please reach out t

You must send &#xA0;your old device back to us no later than five business days after receiving your new device to avoid an additional fee up to the value of the iPhone and/or AirPods you received. If you have any questions or concerns, please reach out to support@theswapclub.com.

What happens if I forget to return my old device?

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