How do I know if my charging case is the problem?Updated 2 years ago

Good question!
Signs your charging case is likely the issue:
1. Your AirPod buds cannot charge to 100% in your charging case.
2. Your friend's AirPods do not work in your charging case.
3. Your charging case is water damaged.
4. Your charging case has corrosion at the charging contacts.

If this sounds like you, no problem. Please choose to add a charging case with you buds at checkout! 

If you have questions regarding the condition of your AirPods please contact us with photos at [email protected]. If your AirPods do not qualify for our AirPods replacement swap please feel free recycle them with us.